jilif Privacy Policy – How We Handle Your Personal Data

1. Information We Collect

When you register on jilif, we collect personal details such as your full name, date of birth, email address, and mobile number. We also collect payment-related information to process deposits and withdrawals in Philippine pesos through your chosen local payment method. During your sessions, we automatically gather technical data including your IP address, device type, browser version, and general location to ensure the platform runs correctly on your device. If you contact our support team, we retain records of those communications to help resolve any follow-up queries. All data collection is limited to what is genuinely necessary to operate the platform and serve you as a Philippines player.

2. How We Use Your Information

Your personal data is used primarily to create and manage your account, verify your identity, and process financial transactions securely. We use technical data to improve platform performance, fix issues, and optimise the mobile experience for players across the Philippines. Where you have opted in, we may send you relevant promotional communications about new features, offers, or responsible gaming reminders — you can opt out at any time through your account settings. We also use aggregated, anonymised data to understand how players interact with the platform so we can make it better. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

3. Cookies and Tracking Technologies

jilif uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform behaves consistently across visits. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand which features are most used so we can prioritise improvements. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some features work. We do not use tracking technologies to build advertising profiles or share your browsing behaviour with external ad networks.

4. Data Sharing and Third Parties

We share your data only with trusted service providers who help us operate the platform — such as payment processors, identity verification partners, and hosting providers. All third-party partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may disclose information to regulatory authorities or lawenforcement agencies where we are legally required to do so, for example in cases involving fraud prevention or regulatory compliance. We will never disclose your personal data to unrelated third parties without your explicit consent unless required by law.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards as required by applicable regulations governing online gaming operations in the Philippines. Financial transaction records are kept for a minimum period to satisfy legal and audit obligations. If you request account closure, we will deactivate your account promptly and begin the process of removing or anonymising your personal data in line with our retention schedule. Certain records may be retained longer where required by law or where a dispute is ongoing. You may contact our support team at any time to ask about the data we hold on you.

6. Your Rights as a Player

As a registered player on jilif, you have the right to access the personal data we hold about you and to request corrections if any information is inaccurate. You may also request that we delete your data, subject to any legal retention obligations that apply. If you believe your data has been handled incorrectly, you have the right to raise a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please reach out to our support team through your account dashboard. We aim to respond to all data-related requests within a reasonable timeframe and will keep you informed throughout the process.

7. Security Measures

jilif applies industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. These include encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view sensitive player information. We regularly review our security practices to ensure they remain effective against evolving threats. While no online platform can guarantee absolute security, we take every reasonable precaution to safeguard your data. If you suspect any unauthorised activity on your account, please contact our support team immediately so we can investigate and take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our platform, applicable laws, or industry best practices. When we make material changes, we will update the "Last Updated" date shown at the top of this page. Continued use of jilif after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how your data is being handled. If you have any questions about this policy or how your information is used, please visit our FAQ page or contact our support team directly.